kurla matka

kurla matka App support

Contact
+91 5993988410

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kurla matka:

Q1: How to log in after installing the kurla matka?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection for a strong signal and wait until you receive a proper one. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to assist with account transfer. This will help resolve the issue and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The kurla matka:

Q1: What is the minimum withdrawal amount in the kurla matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts collected. This means you can cash out your winnings, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit your KYC details through this app, which includes saving your Aadhaar card, UPI information, and bank details. Please ensure that all required information is accurately filled and saved. This will help facilitate a smooth and secure onboarding experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, normally taking anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring a wait time of up to 24 hours. This delay can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and not for withdrawal. The funds earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If you're experiencing issues, don't worry - the funds should be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for further assistance.

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